Check it in. Keep the details. Hand it back.
One repeatable routine for customer Teslas: record the starting condition, keep parking and visit notes together, then review the handover. The shop keeps the record and chooses what to share.
Start with the car as it arrived.
Enter the vehicle, job, and expected pickup. Once the visit is open, record its parking area and any existing condition concerns. Attach original photos or a supporting PDF before those details get separated from the job.
- Include the repair-order reference in a note or supporting document
- Choose connected authorization or card-only documentation
- Label photos with the area and context; the saved time is the upload time
Their vehicle. Their authorization.
For connected readings, the owner authorizes GuestLot through Tesla for the vehicle in this visit. The shop never needs the owner’s Tesla password. If authorization is unavailable, continue documenting a card-only visit.
- Owner authorization is separate from the physical key handover
- Vehicle-side virtual-key pairing may also be required
- A key card alone supplies no location or connected vehicle readings
Leave the next person a clear picture.
Moved the car to another bay? Found a condition issue? Add a parking update or observation to the same visit. Review available Tesla readings with their timestamps, so your team can judge what needs checking.
- Staff observations keep their author and recorded time
- Separate staff observations from vehicle-supplied readings
- Supporting photos and documents remain private to authorized shop staff
Review the condition. Return the keys.
Review the condition and any open issues, record the handover, and check remaining access with the owner. Closing the visit ends GuestLot’s connection and preserves the record. Physical cards and Tesla-side permissions still need their own review.
- Return physical key cards and document the handover
- Review phone keys, invitations, and third-party authorization
- Keep available closing readings; unrecorded values stay unknown
Keep the record. Share a summary if you choose.
Find the completed visit in your archive when a question comes up. Print or export the shop record and retrieve its original files. If an owner summary would help, explicitly enable its expiring link.
- The owner needs no GuestLot account to open a shared report
- Private staff notes, precise location, and photo/PDF files stay out of the owner link
- Turn sharing off without removing the retained shop record
A clearer answer.
A better start.
Can we document a visit without Tesla authorization?
Yes. Record job details, a parking location, staff observations, and private photo/PDF attachments. A card-only visit stays clearly labeled and has no authorized Tesla location or connected readings simply because a key card was handed over.
Does pickup time automatically remove every key?
No. The expected pickup is a custody deadline. GuestLot cannot remotely erase physical NFC cards, and closing a visit must not be treated as confirmation that all Tesla-side keys or driver access have been removed.
Are reports sent automatically?
No. The shop record stays private. Your shop chooses whether to enable an expiring owner link and can turn it off later. Sharing the owner summary does not expose private staff notes, precise location, or supporting files.
Make the next handover
a better one.
$179 per location per month · 14 days free · No credit card required