Capture arrival condition
Keep relevant condition photos and notes associated with the vehicle before it moves.
For valet operators
A smooth arrival. A considered return.
Guests hand over more than a key. GuestLot helps your team keep condition, parking context, and handoffs clear for the vehicle’s stay.
Arrival condition before the car moves, the deck and space it went to, and a retrieval that does not depend on who is still on shift.
A clearer visit, from the start
- 1
Photograph before it moves
Wheel faces, bumper corners and existing marks, captured at the stand while the guest is still standing there.
- 2
Write down where it went
Deck, row and space as a staff parking note. A connected Tesla’s last reported location adds a timestamp beside it.
- 3
Hand the shift over cleanly
Key handoffs and notes stay on the visit, so the overnight runner is not reconstructing the evening from memory.
- 4
Retrieve with the record open
Check condition and available readings at return, retain the visit, and decide whether the guest sees a report.
The work behind the visit
A busy stand needs a shared record.
Support the next shift
Record key handoffs and parking notes. A connected Tesla’s last-reported location includes its timestamp.
Return with context
Review available readings and staff notes at retrieval. Retain the visit and choose whether to publish a private owner report.
Choosing software
Is this valet parking software for a hotel with EVs?
No — and a stand that buys it expecting one will be short a system. GuestLot does not issue tickets, dispatch runners, take payment, or manage charger assignment. It records the vehicle: arrival condition with photos, staff key handoffs, and, where a guest has authorized it, Tesla-reported readings with the times they were observed. The realistic position is that it sits beside a valet system for the subset of guest cars where condition disputes and EV-specific questions are expensive, not in place of one.
What GuestLot does not do for you
GuestLot records the vehicle’s stay. It does not run the rest of the shop, and these stay with the systems you already use:
- Tickets, runner dispatch, retrieval requests and payment — FlashParking, PUR Valet, O-Valet or your current valet system.
- Charger assignment, session billing and network reporting — ChargePoint or your charging provider.
- Property management and guest folio — your PMS.
If a visit record is not the gap you have, the honest answer is that GuestLot is not the tool to buy.
Respect the vehicle. Support the team.
Settings are a choice. Records are a habit.
Valet Mode is an owner-controlled vehicle setting with specific restrictions, including frunk and glovebox access. Confirm the actual vehicle state and keep your existing ticketing, retrieval, and payment workflow. GuestLot does not replace a valet operations system.
Read the relevant guidance: Tesla Model Y driver profiles and Valet Mode.
Your shop can change these. They are review thresholds and agreed settings, not remote controls: GuestLot does not set Guest Mode, Valet Mode, or driving permissions on the car, and a boundary only detects an eligible arrival — it does not grant or restrict driving access.
A valet visit records fine without a Tesla connection
Arrival photos, deck and space notes, key handoffs and retrieval details are all staff-entered and need no guest authorization. Without it, Tesla location and vehicle readings are unavailable, and those fields read “not recorded” — a stand should never present a staff-entered space number as a vehicle-reported position.
The record is yours to share
Keep the shop record for later questions, and preview a private owner report before enabling its link. Documentation can support an insurance review; it does not determine coverage or a claim outcome.
Questions
Built around valet operators
Does GuestLot replace FlashValet or CVPS?
No. Those systems handle valet operations and may already include condition photos. GuestLot adds a visit record and available authorized Tesla data; evaluate whether that fills a real gap for your stand.
Can a battery increase prove the hotel charger was used?
No. Review the actual charger session record. A battery reading alone does not identify a particular charger, and missing data cannot establish whether charging happened.
Should we ask guests to leave their Tesla in Valet Mode?
It is the guest’s setting to choose, and it is worth knowing what it does before recommending it. Valet Mode limits speed and acceleration and locks the frunk and glovebox — which also means a guest who wants luggage from the frunk at retrieval will need it turned off. Confirm the vehicle’s actual state rather than assuming it from a note.
Does the stand keep watching a guest car overnight?
No. Authorized snapshot refreshes show available readings and when they were observed. There is no live map and no continuous watch — alerting requires supporting services to be provisioned and monitored, and an absent reading cannot establish that a car stayed in its space.
The guest hands you a key. You hand back a record.
Capture condition at the stand, keep the space and the handoffs written down, and make retrieval feel considered.